Our Process for Your Project
As industry leaders in the Columbus, OH area, we embrace a thorough design-build process for new construction smart homes and retrofits. This process is based on our core values of always being attentive, candid, ethical and sincere in all our operations.
Guided by Our Expertise
We pride ourselves on delivering ultimate professionalism in every new construction project. Our consistent and transparent process ensures you know exactly what to expect at every stage. This clarity allows your technology goals to come to life seamlessly, with our team always focused on your ideas and deadlines and providing an integrated, high-quality solution. Our skilled staff brings creativity, awareness, and extensive experience to every project to deliver creative solutions geared to your needs.
With You Every Step of the Way
We believe in building lasting relationships with our clients. Whether you're embarking on a new construction smart home project or need support for an existing system, we're here for you. Our attentive team is ready to address your needs with ethical and sincere service. Our certified technicians are passionate about bringing your technology dreams to life. We invite you to reach out via phone or our contact form—our responsive and knowledgeable staff is eager to assist you. Let us bring our expertise to your project and create a solution that exceeds your expectations.
1. Project Discovery
Every project at ACES starts with a personalized one-on-one conversation. We work hard to understand your needs, preferences, and lifestyle to design a system tailored just for you. We take the time to learn about your interests, budget, and any space constraints you may have. This detailed discovery phase allows us to craft a solution that perfectly aligns with your unique requirements and enhances your daily life.
2. System Design
In the system design phase, we transform the insights from our discovery meetings into a detailed plan tailored to your performance priorities and budget. This proposal provides a comprehensive overview of the subsystems for each room, outlining the features and functionality you can expect from your lighting, audio, video, and networking systems. This is a collaborative process, so we’ll seek your input during the design and incorporate your feedback to ensure it meets your expectations before proceeding to the next stage.
3. Precision Engineering
Once you approve the initial proposal, we dive into the engineering phase to create detailed project drawings and anticipated work flow. Our comprehensive documentation, crafted by our creative and experienced team, includes the hardware, lighting loads, low-voltage wiring needed, and device locations. This thorough process reflects our commitment to delivering a seamless and integrated solution tailored to your unique needs.
4. Expert Implementation
Our technicians use the precise engineering documents to understand the unique requirements for various subsystems. Using that knowledge, our technicians expertly install and test all devices to get them performing as specified. Beyond the technology installation, our team strives to work with other construction trades to insure a seamless install. We know the right tools to use and always clean up after ourselves. The duration of this process depends on the project scope and any change orders along the way. Any changes made during this stage are instantly documented in the as-built plans.
5. Ongoing Support
We believe technology should be fun, and we strive to keep it that way with our exceptional service and support. After installation, we ensure your integrated systems run smoothly for years to come. We maintain thorough documentation for future service, uphold manufacturer warranties, and provide ongoing tech support. Our advanced service plans include remote monitoring, network performance tests, and priority response times. With our dedicated support, you can enjoy peace of mind and focus on the joy your smart home brings.